First Impression

The Cruise-Group is a well-known company, and in 2017, it introduced us to its latest foundation: the Vegas Hero Online Casino. However, the Vegas Hero Online Casino is not the only online casino of the Cruise-Group. Further worth mentioning are the Casino Cruise or the Spinit Online Casino.
Of course, the Vegas Hero possesses a valid licence (Malta & UK). That is why customers do not have to worry about their security. Much more the customer can sit back and profit from the modern and elegant design of the site.
In addition to a terrific welcome bonus of up to € 1,000, there is also an excellent VIP program on offer. The company offers a wide range of slot games, card games, table games and even a live casino. In the following, we will examine this provider more closely to determine where the strengths lie and whether weaknesses exist.

Restricted Countries/Security

The company informs its customers in the terms and conditions that not every player can open an account with them. For example, the following countries are excluded from this online casino:

The United States of America and its territories, France and its territories, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia and Greece.

Furthermore, the customer must be at least 18 years of age to open an account.

Virtual Games

Vegas Hero cooperates with well-known software producers such as NetEnt, Microgaming, Quickspin, Play’n Go, Nyx Gaming and Evolution Gaming.

Especially worth mentioning is the user-friendly game-classification. Categories such as “Live-Games”, “Roulette” and “Slots” etc., make it easier to discover the right game for yourself. Furthermore, if you frequently play the same game, you will find it on your favourites list.

When it comes to progressive jackpot games, you can become a millionaire in many ways. The well-known games such as “Mega Moolah”, “Mega Fortune”, “Divine Fortune”, “Hall of Gods” and many more, are available at this online casino. All in all, the game offer of the site is very extensive. Thus every customer will find something to his liking.

Bonus

While many competitors only offer a premium on the first deposit, here you have the opportunity to get a bonus on your first four deposits:
1st deposit: 100 % bonus, up to € 200 + 50 free spins
2nd deposit: 50 % bonus, up to € 200; bonus code: “WHER02”.
3rd deposit & 4th deposit: 25 % bonus, up to € 300; bonus code(s): “WHER03”; “WHER04”.
This is a very extensive welcome package, and every customer should take advantage of this opportunity.

Live Games

In the live casino area of the Vegas Hero Online Casino, you can sit down and enjoy table games from Evolution Gaming and NetEnt.
Moreover, there are countless versions of Roulette, Blackjack, Baccarat and Poker. Also, they come with different limits and stakes.

Since both Evolution Gaming and NetEnt are known for their excellent streaming quality, you will benefit from the different camera settings that can be used to take a closer look at the game.

If you also want to, you can communicate with your fellow players and the croupier via chat on the desktop as well as on any mobile device. So anyone who is a fan of live casinos will feel entirely at home here. Whether for the high roller or the beginner, there is something for everyone here.

Mobile Gaming Service

As the desktop appearance already suggests, everything here is designed for your mobile pleasure. Whether from your iPhone, smartphone or tablet, everything is possible. Particularly worth mentioning is how user-friendly the mobile version is. Also, all game filters are available in the mobile app. Especially on a small screen, this function is very grateful to find the desired game quickly. The mobile design is also a great advantage when it comes to payment methods. Depositing a credit or withdrawing your winnings; everything is easy to handle.

Support Gaming Service

Excellent customer service is always essential in the online casino business. Primarily for reasons of transparency, security and responsiveness.

There are several options in case you need any help from customer service. Just click on the question mark at the top right of the site, and you will find a list of contact options. First of all, there is the possibility to get in touch with the support team via phone: 0800 724 1089. It is a toll-free hotline. However, you can also write an email or chat (via live chat) with a competent and well-trained team. Furthermore, there is a FAQ-section with the most frequently asked questions.

Safety and fairness

The Vegas Hero Online Casino holds two valid gambling licences, one issued in Malta and the other in Great Britain. Thus it is wholly excluded that this online casino could be a matter of fraud. The casino also uses state-of-the-art SSL encryption, which makes it almost impossible for unauthorized persons to gain access to your account. All transactions are monitored here and processed securely.

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